sM
sindisiwe M
1 reviews | Active since Jul 2017
22 Sept 2022, 17:47
Worst service provider
The worst experience with connection, communication and customer service. You guys don't even call your customers back..you are quick to disconnect services when payment is delayed yet your service sucks..you are as pathetic as the service delivery of the government.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
22 Sept 2022, 18:16Good day, Sindisiwe M
Thank you for your review.
Kindly note that the details of this query has been sent to the technical support team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the technical support team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply22 Sept 2022, 18:16
Official
Good day, Sindisiwe M
Thank you for your review.
Kindly note that the details of this query has been sent to the technical support team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the technical support team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
23 Sept 2022, 08:31 Good day, Sindisiwe M
Thank you very much for entrusting us with your service request.
This is to confirm that the Wifi settings on the router has been updated, and the equipment ahs been rebooted.
When testing the Fibre speeds, please ensure to be connected with a LAN cable to the Vox router, as wireless and international speeds are not guaranteed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you very much for entrusting us with your service request.
This is to confirm that the Wifi settings on the router has been updated, and the equipment ahs been rebooted.
When testing the Fibre speeds, please ensure to be connected with a LAN cable to the Vox router, as wireless and international speeds are not guaranteed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply23 Sept 2022, 08:31
Official
Good day, Sindisiwe M
Thank you very much for entrusting us with your service request.
This is to confirm that the Wifi settings on the router has been updated, and the equipment ahs been rebooted.
When testing the Fibre speeds, please ensure to be connected with a LAN cable to the Vox router, as wireless and international speeds are not guaranteed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you very much for entrusting us with your service request.
This is to confirm that the Wifi settings on the router has been updated, and the equipment ahs been rebooted.
When testing the Fibre speeds, please ensure to be connected with a LAN cable to the Vox router, as wireless and international speeds are not guaranteed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox