MD
Michelle D
1 reviews | Active since Jan 2018
02 Feb 2022, 17:29
Worst service provider
We just moved from another service provider to vox, what a terrible mistake this decision was. We on day two without internet, they were suppose to activate the line on the 31st of January. I just hear excuses from the agent. Seems like they don't care now that we already signed the contract. We already regret going to this service provider. I have never had to beg for help whilst working from home to be assisted. Then they refuse to answer my calls after numerous calls to them. I will make it my mission to get out of this contract.
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Replies (1)Vox Telecom's replyOfficial
02 Feb 2022, 18:00Good day, Michelle D
Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox Telecom's reply02 Feb 2022, 18:00
Official
Good day, Michelle D
Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
