TI
Toni-Leigh Igric
1 reviews | Active since Nov 2016
16 May 2022, 15:18
Worst Service Provider
Worst service provider EVER. No customer care service. Do not respond to emails or phone calls. If I could, I would give this place a 0 (zero) as they are not even worth a 1 rating.
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
16 May 2022, 15:36Good day, Toni-leigh I
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply16 May 2022, 15:36
Official
Good day, Toni-leigh I
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
19 May 2022, 10:28 Good day, Toni-leigh I
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your account manager that they have been in contact with you regards to the UPS that is currently out of stock , and they await the UPS to be delivered.
Your Account Manager will remain in contact with you until resolution.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your account manager that they have been in contact with you regards to the UPS that is currently out of stock , and they await the UPS to be delivered.
Your Account Manager will remain in contact with you until resolution.
Regards
Vox
Vox Telecom's reply19 May 2022, 10:28
Official
Good day, Toni-leigh I
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your account manager that they have been in contact with you regards to the UPS that is currently out of stock , and they await the UPS to be delivered.
Your Account Manager will remain in contact with you until resolution.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your account manager that they have been in contact with you regards to the UPS that is currently out of stock , and they await the UPS to be delivered.
Your Account Manager will remain in contact with you until resolution.
Regards
Vox
TI
Toni-Leigh Igric's updateReviewer Update
19 May 2022, 10:37Good day, I was never informed the UPS is out of stock, only that the matter has been escalated. I received a delivery yesterday...a router, which I never app**** for, all my communication clearly stated UPS. I'm not sure how there could be a mix up between a router and UPS?
TI
Toni-Leigh Igric's update19 May 2022, 10:37
Reviewer Update
Good day, I was never informed the UPS is out of stock, only that the matter has been escalated. I received a delivery yesterday...a router, which I never app**** for, all my communication clearly stated UPS. I'm not sure how there could be a mix up between a router and UPS?
Vox Telecom's replyOfficial
19 May 2022, 11:20Hi Toni-leigh I
Thank you for the reply.
A request has been logged with the relevant department for assistance.
Regards
Vox
Thank you for the reply.
A request has been logged with the relevant department for assistance.
Regards
Vox
Vox Telecom's reply19 May 2022, 11:20
Official
Hi Toni-leigh I
Thank you for the reply.
A request has been logged with the relevant department for assistance.
Regards
Vox
Thank you for the reply.
A request has been logged with the relevant department for assistance.
Regards
Vox