PR
Palesa R

1 reviews | Active since Mar 2025

02 Apr 2025, 09:12

Worst service provide

Every month I have to complain about vox and their rude consultants. Why was I debited double this month ? Are you guys serious about your business or we have to complain every month ?

0
Replies (1)
Vox Telecom
Vox Telecom's reply02 Apr 2025, 09:24
Official
Good day, Palesa

Kindly note that the Vox billing is done in advance. 
The first Invoice for your Service is issued upon activation and is payable with the invoice billed in advance for the next month.

Therefore, your billing will be for a pro-rated period, together with the full coming month in advance billing to give you your billed amount as per invoice sent.

Regards 
Vox