EB
Etienne B
1 reviews | Active since Apr 2014
05 Jan 2026, 14:33
Worst service of any ISP!!!
Vox has given me the worst service of ANY service provider. I am now trying to cancel a secondary account, but they make this process almost impossible. No one answering the accounts phone line, then phone cuts off. Cancellation via Vox portal is broken. WhatsApp line puts you in infinite loop where it is impossible to cancel your account. This was once a beautiful, reliable ISP that I gladly recommended to various friends. What happened? Even early 2000s Telkom was better. I am now holding for accounts as I'm typing this - 5 minutes already....
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Replies (2)
Vox Telecom's replyOfficial
05 Jan 2026, 14:49 Good day, Etienne.
Thank you for your review.
Kindly note that we have sent the details of your complaint to the cancellations team who will reach out to you shortly to assist with your query.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the cancellations team who will reach out to you shortly to assist with your query.
Kind Regards,
Vox
Vox Telecom's reply05 Jan 2026, 14:49
Official
Good day, Etienne.
Thank you for your review.
Kindly note that we have sent the details of your complaint to the cancellations team who will reach out to you shortly to assist with your query.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the cancellations team who will reach out to you shortly to assist with your query.
Kind Regards,
Vox
Vox Telecom's replyOfficial
15 Jan 2026, 13:37Good day, Etienne.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply15 Jan 2026, 13:37
Official
Good day, Etienne.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox