worst service no connection

I've been without Service since the 29th of June and I have to be the one calling them all the time for updates and then i get random sms's saying they tried calling me but they never did this is the worst service ever and I've using my own data since then and I'm working from home can you imagine how much of an expense that is I can't continue spending so much money on day when i've Already paid you guys for a service this is ****