Worst service in SA !!!!

Item: Vox Telecom
Rating: 1
Author: Greg L

Worst service I have ever had ,the lines are always down and affecting my business each week and when limes are done there is no feedback or urgency.

My business lines have been down for 5 days now and we are still ighting to get an answer

Please don't waiste your time with this company unless you want the worst service in the country.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

10 Oct 2023, 09:57

Good day, Greg L

Thank you for your review.

Kindly note that the original fault is still open on the reference VOX***8

The Support team will follow up with the Network Provider, Frogfoot FRG*** on the progress of the fault and update you on the status.

Regards
Vox

Vox Telecom's reply10 Oct 2023, 09:57

Official

Vox Telecom's replyOfficial

13 Oct 2023, 10:03

Good day, Greg L

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply13 Oct 2023, 10:03

Official