HVDW
Hailey Van Der Walt

1 reviews | Active since Dec 2012

01 Apr 2017, 17:32

Worst service I have ever received!

<p>Firstly the salesman **** to me about start date of Fibre. Said it was okay I could go ahead and cancel dstv and lte because I would have Fibre. I waited a month after that because all of a sudden my complex was not set up for Fibre. Today I was told at half past 4 someone would come and set my Fibre up, then called again to say the guy was having car problems I should wait for someone until half 5. Eventually I phoned in because I hadn't heard anything and then had this guy cancel on me!!! It makes me sic**** Vox is the absolute worst service provider I have ever come across in my entire life! Cancel everything I do not want your horrible service and I am NOT paying vumatel for the installation because of your pathetic ridiculous and disgusting service! You have been endless problems! </p>

0
Replies (3)
Vox Telecom
Vox Telecom's reply01 Apr 2017, 19:27
Official

Goodevening Hailey,

Thank you for bringing this to our attention. Kindly note that we are currently investigating the matter. One of our agents will be in contact with you soon.

Regards,

Vox Telecom

Vox Telecom
Vox Telecom's reply01 Apr 2017, 19:27
Official

Goodevening Hailey,

Thank you for bringing this to our attention. Kindly note that we are currently investigating the matter. One of our agents will be in contact with you soon.

Regards,

Vox Telecom

Vox Telecom
Vox Telecom's reply01 Apr 2017, 20:22
Official

Good evening Hailey,

As per feedback received someone has been in contact with you regarding your matter and it has been confirmed that it is resolved.

Kind regards,

Vox Telecom