Worst Service from Vox Telecom

Been a customer for the last 5 years , never had any issues until something went wrong. My internet went down and I logged numerous tickets. After a week of pleading for support , they figured out that they cancelled , by mistake, some service on my account. Been pushed from pillar to post with no joy! I'm very disappointed with Vox service and how they handle long standing customers. Issue is still not resolved. Good luck trying to get a hold of someone to support. Seems like they don't care about their customers.