AG
Alta G
1 reviews | Active since Sept 2022
28 Sept 2022, 10:30
Worst service from vox telecom
Never ever ever in my life O received such bad service in South Africa. No internet/wifi and everybody treis toe resolve the matter telphonically and pronise to send technician but NO TECHNICIAN at all whatsoever. This has been going back and forth for 7days. This is terrinle unacceptable. I as so frustrated. Nobody comes.back to you and everytime another person attends your call😡😡😡😡😡
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
28 Sept 2022, 10:54Good day, Alta B
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or the fault logged with our Support team, in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or the fault logged with our Support team, in order for us to assist accordingly.
Thank you in advance
Vox
Vox Telecom's reply28 Sept 2022, 10:54
Official
Good day, Alta B
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or the fault logged with our Support team, in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or the fault logged with our Support team, in order for us to assist accordingly.
Thank you in advance
Vox
Vox Telecom's replyOfficial
30 Sept 2022, 13:20Good day, Alta B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved after the onsite team attended.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved after the onsite team attended.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply30 Sept 2022, 13:20
Official
Good day, Alta B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved after the onsite team attended.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved after the onsite team attended.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox