Worst service every

I have called 3 times since yesterday , we have had no fiber since 2 pm yesterday. First guy told me the email that was send regarding maintenance is wrong , second guy today told me there is no problem, 3 ladie has no telephone skills at all 24 hour without internet we have business from home and loos a lot they expect full payment at the end of the month but no service at all they are worst then eskom