yR
yvette R

1 reviews | Active since Dec 2021

01 Aug 2023, 08:36

Worst service ever (Or maybe I should state NO service!!!!!!!!!!!

Worst service ever.... Or maybe I should say NO service and then get billed and handed over?????

Installation could not be done. I then cancelled the Contract as the could not assist me with fibre.

Then I get billed for a UPS I could not use because they could not do the installation???

UPS was collected sealed, but I must pay.....?????

Calling the number provided is also a joke, as no one ever answers to assist.

0
Replies (1)
Vox Telecom
Vox Telecom's reply01 Aug 2023, 09:01
Official
Good day , Yvette R  
 
 Thank you for the review.
 
 We received your complaint via our company complaint platform ,as well as social media Facebook page.
 This has been escalated , We will investigate the matter and provide feedback to you soonest.
 
 Regards 
 Vox