yR
yvette R
1 reviews | Active since Dec 2021
01 Aug 2023, 08:36
Worst service ever (Or maybe I should state NO service!!!!!!!!!!!
Worst service ever.... Or maybe I should say NO service and then get billed and handed over?????
Installation could not be done. I then cancelled the Contract as the could not assist me with fibre.
Then I get billed for a UPS I could not use because they could not do the installation???
UPS was collected sealed, but I must pay.....?????
Calling the number provided is also a joke, as no one ever answers to assist.
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Replies (1)Vox Telecom's replyOfficial
01 Aug 2023, 09:01Good day , Yvette R
Thank you for the review.
We received your complaint via our company complaint platform ,as well as social media Facebook page.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Thank you for the review.
We received your complaint via our company complaint platform ,as well as social media Facebook page.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Vox Telecom's reply01 Aug 2023, 09:01
Official
Good day , Yvette R
Thank you for the review.
We received your complaint via our company complaint platform ,as well as social media Facebook page.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Thank you for the review.
We received your complaint via our company complaint platform ,as well as social media Facebook page.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
