MM
Moretlo M
1 reviews | Active since Jul 2019
20 Feb 2024, 11:07
worst service ever
Worst service ever I have been on the call using my own airtime and data only for them not to answer or disconnect calls and still after signing up with vox I still have no wifi and I have to call every day. even now I have been in hold for the past 12 min . I am still waiting for open serve to call me to connect my wifi maybe I should just cancel and use another service provider that will take me serious.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
20 Feb 2024, 11:55Good day, Moretlo M
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply20 Feb 2024, 11:55
Official
Good day, Moretlo M
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
22 Feb 2024, 12:59Good day, Moretlo M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply22 Feb 2024, 12:59
Official
Good day, Moretlo M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox