Worst service ever.

Item: Vox Telecom
Rating: 1
Author: Riekert O

1 star rating is still to much. I've been waiting since the 24th of November 2022 an no one can give me answers. Every person I spoke to said they will call me back but never do and when I call the helpline every one is on leave. They don't communicate with a person. I'm working from home and need the internet to work which means I lost thousands of RANDS due to not being able to work.

Helpful (0)

Replies (3)

Vox Telecom's replyOfficial

03 Jan 2023, 10:07

Good day Riekert O

Thank you for your enquiry.

Kindly note that we have escalated your enquiry to our Project Management Team to assist.

We will investigate the matter and provide feedback to you soonest.

Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.

Kind Regards,

Vox

Vox Telecom's reply03 Jan 2023, 10:07

Official

Good day Riekert O

Thank you for your enquiry.

Kindly note that we have escalated your enquiry to our Project Management Team to assist.

We will investigate the matter and provide feedback to you soonest.

Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.

Kind Regards,

Vox

Riekert O's updateReviewer Update

03 Jan 2023, 10:18

I've been hearing the same **** from you. I'm going to look for a service provider that wants to help me.

Riekert O's update03 Jan 2023, 10:18

Reviewer Update

I've been hearing the same **** from you. I'm going to look for a service provider that wants to help me.

Vox Telecom's replyOfficial

05 Jan 2023, 16:48

Good day, Riekert O

Thank you for your patience.

Kindly note that we have received confirmation that you have resorted to cancellation which has been logged.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply05 Jan 2023, 16:48

Official