CL
Carel L
1 reviews | Active since Dec 2021
28 Feb 2023, 16:51
WORST SERVICE EVER!
By far the worst service I've ever received. Literally took a couple of minutes to sign me up on 27 January 2023, but still can't tell me when installation will happen more than a month later. Their communication is pathetic, their customer service even more so!
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
28 Feb 2023, 18:06 Good day, Carel L
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply28 Feb 2023, 18:06
Official
Good day, Carel L
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
01 Mar 2023, 10:10Good day Carel L
Thank you for your patience whilst this matter was being investigated.
We received feedback from the project management team that there will be costs involved with moving the fibre box , this is currently causing the delay.
The account manager will be in get in touch wiht you soonest to explain the process .
You can send your queries directly to *** or call ***
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
We received feedback from the project management team that there will be costs involved with moving the fibre box , this is currently causing the delay.
The account manager will be in get in touch wiht you soonest to explain the process .
You can send your queries directly to *** or call ***
Regards
Vox
Vox Telecom's reply01 Mar 2023, 10:10
Official
Good day Carel L
Thank you for your patience whilst this matter was being investigated.
We received feedback from the project management team that there will be costs involved with moving the fibre box , this is currently causing the delay.
The account manager will be in get in touch wiht you soonest to explain the process .
You can send your queries directly to *** or call ***
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
We received feedback from the project management team that there will be costs involved with moving the fibre box , this is currently causing the delay.
The account manager will be in get in touch wiht you soonest to explain the process .
You can send your queries directly to *** or call ***
Regards
Vox
Vox Telecom's replyOfficial
01 Mar 2023, 10:10Good day Carel L
Thank you for your patience whilst this matter was being investigated.
We received feedback from the project management team that there will be costs involved with moving the fibre box , this is currently causing the delay.
The account manager will be in get in touch wiht you soonest to explain the process .
You can send your queries directly to *** or call ***
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
We received feedback from the project management team that there will be costs involved with moving the fibre box , this is currently causing the delay.
The account manager will be in get in touch wiht you soonest to explain the process .
You can send your queries directly to *** or call ***
Regards
Vox
Vox Telecom's reply01 Mar 2023, 10:10
Official
Good day Carel L
Thank you for your patience whilst this matter was being investigated.
We received feedback from the project management team that there will be costs involved with moving the fibre box , this is currently causing the delay.
The account manager will be in get in touch wiht you soonest to explain the process .
You can send your queries directly to *** or call ***
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
We received feedback from the project management team that there will be costs involved with moving the fibre box , this is currently causing the delay.
The account manager will be in get in touch wiht you soonest to explain the process .
You can send your queries directly to *** or call ***
Regards
Vox