1 reviews | Active since Oct 2021
Worst service ever
I am still waiting for this its the second ticket that has been loaded and after how many phone calls from you saying that i will be reimbersed and it will be sorted in 72 hours i am still waiting. This is not what i pay for please sort this out before end of business today
Kathleen Nieuwoudt
After giving you guys 3 months to sort out my wifi i still dont have what i pay for i was promised it will only take 1 month and that i will get my money back but every month i get a bill and every month i pay i am tired of fighting about your bad aftersales i will like to give my 1 month notice to cancel my subscription as well as will like my money back for the months i could not use my wifi
Very dissapointed
Kathleen Nieuwoudt
Thank you for your enquiry.
Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox