IG
Izak G
1 reviews | Active since Oct 2022
13 Oct 2022, 18:12
Worst Service Ever
Vox Telecoms worst service ever. It has been a nightmare with the migration from SADV for the last 2 days. Internet off and after how many calls to VOX still no internet and no feedback. Promise after promise that VOX will sort the issue with SADV and provide feedback and after 2 days no call back and no feedback.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
13 Oct 2022, 20:02Good day Izak G, Thank you for your enquiry. Kindly note that we have escalated your enquiry to the Support team. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Vox Telecom's reply13 Oct 2022, 20:02
Official
Good day Izak G, Thank you for your enquiry. Kindly note that we have escalated your enquiry to the Support team. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
IG
Izak G's updateReviewer Update
14 Oct 2022, 13:00And still no Feedback and no Internet and no answer at customer support. Don't reply here and state you will provide feedback via your company as no one at VOX provides any feedback whatsoever.
IG
Izak G's update14 Oct 2022, 13:00
Reviewer Update
And still no Feedback and no Internet and no answer at customer support. Don't reply here and state you will provide feedback via your company as no one at VOX provides any feedback whatsoever.
Vox Telecom's replyOfficial
21 Oct 2022, 13:49Good day, Izak G,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after replacing ethernet cables and router
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after replacing ethernet cables and router
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply21 Oct 2022, 13:49
Official
Good day, Izak G,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after replacing ethernet cables and router
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after replacing ethernet cables and router
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox