JJ
Jean J
1 reviews | Active since Feb 2024
15 Feb 2024, 15:15
Worst service ever
The most pathetic service I have ever experienced in my life. I have been waiting for a refund for almost 2 weeks. They keep on asking me to send proof of payment which I sent in my initial email. I have also sent bank statements and proof of payment over 5 times.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
15 Feb 2024, 15:39Good day, Jean J
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply15 Feb 2024, 15:39
Official
Good day, Jean J
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
23 Feb 2024, 10:11Good day, Jean J
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply23 Feb 2024, 10:11
Official
Good day, Jean J
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox