MM
MN M
1 reviews | Active since Jul 2023
07 Feb 2024, 10:55
Worst service ever
Box has failed from the 10th of Jan 2024 until today to connect my line. I have sent emails, called, received calls saying they will reconnect my line, all to no success. I initially wanted to change to a different package, all systems just collapsed from then. I have never seen a company that doesn't take people seriously like vox. I am using money, time and energy to get help but all is fruitless.
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Replies (3)0
Replies (3)MM
MN M's updateReviewer Update
07 Feb 2024, 10:56Vox not Box. Typo
MM
MN M's update07 Feb 2024, 10:56
Reviewer Update
Vox not Box. Typo
Vox Telecom's replyOfficial
07 Feb 2024, 11:39Good day, Alucia
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply07 Feb 2024, 11:39
Official
Good day, Alucia
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
08 Feb 2024, 09:18 Good day, Alucia
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team has made contact and assisted.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team has made contact and assisted.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply08 Feb 2024, 09:18
Official
Good day, Alucia
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team has made contact and assisted.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team has made contact and assisted.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox