RV
Retha V
1 reviews | Active since Dec 2021
31 Dec 2021, 13:44
Worst service ever
Useless. After months of battling with them and a number of issues and eventually canceling my contract they suspended my service on the 30th of December and not as per the agreement the 31st of December at 24:00. Just the last straw. I will never use them ever again and I will make sure all my friends and family are aware of their shocking service.
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
31 Dec 2021, 14:35Good day, Retha Venter
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox
Vox Telecom's reply31 Dec 2021, 14:35
Official
Good day, Retha Venter
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox
RV
Retha V's updateReviewer Update
03 Jan 2022, 10:48Still no joy....
Guys really. What do someone have to do for anyone from Vox to assist?
Guys really. What do someone have to do for anyone from Vox to assist?
RV
Retha V's update03 Jan 2022, 10:48
Reviewer Update
Still no joy....
Guys really. What do someone have to do for anyone from Vox to assist?
Guys really. What do someone have to do for anyone from Vox to assist?
Vox Telecom's replyOfficial
03 Jan 2022, 12:27Good day Retha V,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox
Vox Telecom's reply03 Jan 2022, 12:27
Official
Good day Retha V,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox
RV
Retha V's updateReviewer Update
03 Jan 2022, 12:39Escalated? Soonest? ......
This is crazy. I really thought that if i post on a public platform out of desperation someone will follow up. But I was wrong.....an automatic reply and still no joy.
This is crazy. I really thought that if i post on a public platform out of desperation someone will follow up. But I was wrong.....an automatic reply and still no joy.
RV
Retha V's update03 Jan 2022, 12:39
Reviewer Update
Escalated? Soonest? ......
This is crazy. I really thought that if i post on a public platform out of desperation someone will follow up. But I was wrong.....an automatic reply and still no joy.
This is crazy. I really thought that if i post on a public platform out of desperation someone will follow up. But I was wrong.....an automatic reply and still no joy.