1 reviews | Active since Apr 2015
WORST SERVICE EVER!!!
This is the worst experience ever!!! Bad service!!! I ordered the UPS online - where the i competent Vox staff courier it to Cape town. Im situated in Limpopo. The billed me from 17 Nov. I only received it (after i had to call Skynet to arrange) on the 22 Nov. First call: To Naledi - VOX***9 she promised that she will put in a credit note for the 5 days. I received a Suspension letter and phone again. Second call: To Natisha - VOX***5 she requested again a credit note and promised me that she will lift the suspension.
I don't have a problem to pay from the 22 Nov.
Today - 13 December…. I had to call VoX again - i held on for 31 Minutes…. Just to hear that ots not a fault … MY ACCOUNT WAS SUSPENDED!!!!! ***
I already paid for the new month, the full account, but not for the mistake that VOX made!!!
So now i think that while thwy have suspended my account… they can use the payment as the one month notice and come and get the equipment on the pavement!!!!!
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist .
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist .
We will provide feedback to you soonest.
Kind Regards,
Vox
