DE
Dirkina E
1 reviews | Active since Dec 2025
08 Dec 2025, 17:59
Worst service EVER
Terrible. Worst service ever. Every time I phone to get an update I was told a different story. And up to date nobody has phoned me back, as promised.
I still do not have wifi and was told today that they only logged the activation request for the line today. This is 12 days after I placed my order.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
08 Dec 2025, 18:12Good day, Dirkina E
Thank you for your review.
Kindly note that the details of your complaint has been sent to the Project Management team for assistance.
The team will contact you directly to assist.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your complaint has been sent to the Project Management team for assistance.
The team will contact you directly to assist.
Kind Regards,
Vox
Vox Telecom's reply08 Dec 2025, 18:12
Official
Good day, Dirkina E
Thank you for your review.
Kindly note that the details of your complaint has been sent to the Project Management team for assistance.
The team will contact you directly to assist.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your complaint has been sent to the Project Management team for assistance.
The team will contact you directly to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
10 Dec 2025, 11:51Good day, Dirkina E
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Regard
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Regard
Vox
Vox Telecom's reply10 Dec 2025, 11:51
Official
Good day, Dirkina E
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Regard
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Regard
Vox