MN
Meshalan N

1 reviews | Active since Jun 2023

01 Feb 2025, 21:37

Worst service ever

Worst service ever I was told I would get a free month when signing up , today I have been doubled debited. They are going credit me my own money and call it a free month . I have mailed at least 5 times and called but nothing .

0
Replies (2)
Vox Telecom
Vox Telecom's reply01 Feb 2025, 21:47
Official
Good day Meshalan. 

Thank you for reaching out to us. 

We have escalated the query to our debtor's team. They will contact you to assist further. 

Regards
Vox Telecom
Vox Telecom's reply04 Feb 2025, 10:00
Official
Good day Meshalan. 

Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.

Should you require any further assistance, please do not hesitate to contact us. 

 Kind Regards
 Vox