Worst service ever

Item: Vox Telecom
Rating: 1
Author: Pierre-shan

I asked to cancel my subscription with vox to be able to move to a new ISP about a month ago ,because i have been getting the worst service from them ,they do not follow up or call back when service is needed from them ,still up until today my service has not been canceled and i am still required to pay for their terrible service

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

09 Oct 2023, 18:33

Good day Pierre-shanThank you for your post.Kindly note that the details of your complaint has been sent to the cancellation team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox

Vox Telecom's reply09 Oct 2023, 18:33

Official

Vox Telecom's replyOfficial

13 Oct 2023, 09:43

Good day, Pierre-shan

Thank you for your patience whilst this matter was being investigated.
We received confirmation that the line release request was sent to the network provider for assistance.
Should you require any further assistance, please do not hesitate to contact us.

Kind Regards,
Vox

Vox Telecom's reply13 Oct 2023, 09:43

Official