DT
Daniel T

1 reviews | Active since Jan 2021

23 Jan 2023, 18:01

Worst service ever!!!

Worst customer service ever!!! I don’t think I will ever recommend this company to a friend again! Ordered wifi services on the 6th of December 2022 already and as of today (23 January 2023), more than a month and a half later I still don’t have wifi or any indication when the wifi will be installed!

0
Replies (2)
Vox Telecom
Vox Telecom's reply23 Jan 2023, 18:33
Official
Good day,  Daniel 

Thank you for your review. 

Kindly note that the details of your query has been sent to the Project Management team who will contact you shortly to assist with the resolution of your query. 

Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply27 Jan 2023, 07:41
Official
Good day, Daniel
 
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox