Worst service ever

Internet down , called in to have it resolved , never experienced such bad service , when requesting an eta on resolution was informed 72 hr . Literally no regard when I explained I work from home an required the line im debited for each . Was told there is no contact number for the infrastructure provide vumatel and no standby when asking if they have. Agent I dealt with is Noma of Vox, sarcastic and dismissive. Worst customer experience I ever had . No communication of any outage or Maintenance was communicated . If it not an issue of not getting the speed you pay for , it's and outage , and the worst agents you need to deal with . Everyone do your self a favor and not go with this service provider .I personal will be start the process of getting another service provide. What a joke , no shame they will take your money but when you need you service working as it should they don't care. Shame on these type of business. The MONEY WE PAY KEEPS YOUR DOORS OPEN AND PROFUTS IN YOUR POCKET AND THIS IS HOW SOUTH AFRICAN CITIZENS GETS REWARDED . BAD SERVICE AND EVEN WORST CUSTOMER SERVICE. WHY TAKE THE JOB IF YOU DONT WANT TO DO IT . JOKES