FO
Francois O

1 reviews | Active since Mar 2023

01 Mar 2023, 14:16

Worst service ever!

Unstable, very difficult to get hold of anyone to assist. Poor service, send multiple emails regarding slow, unstable connection. The so called 40/40 line is more like 17/17, we upgraded to 80/80. And still not above 20???? We need a faster stable connection and we paying more but for same service????

0
Replies (2)
Vox Telecom
Vox Telecom's reply01 Mar 2023, 15:25
Official
Good day, Francois O 

 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply02 Mar 2023, 07:45
Official
Good day , Francois O 

Thank you for your patience while this matter was being resolved. 
 
Kindly note that we have received confirmation that the connectivity and speed issues were resolved .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
 Vox