1 reviews | Active since Dec 2021
Worst service ever.
People be aware I have been waiting for over a month for an installation, I was frustrated a week ago. So I decided to cancel with them, suddenly I was called and informed that o now everything is sorted and my installation will be done soon. Jay-Dene Morris made all sorts of promises, and then I canceled the other installation because fibre is better and as soon as I did that, all communications gone. They say oh its with openserve, but I cannot contact contact them so I keep trying to find out through vox. Jay-Dene Morris does not answer any emails or her phone, she is not meant to be a manager. Every time I call vox they just move my call from person to person with no one actually helping, then they say o this person or that person will be in contact, but no one actually contacts me. I am afraid to cancel because to get my lines cleared from the system will be another problem again, and they will just blame openserve. I am not working through openserve. My only option is to get a wireless internet line, so tomorrow if I have no answer I will be canceling, and this time i will not cancel my cancelation.
Thank you for your enquiry.
The request has been escalated to our Project Management team. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, Vox
Thank you for your enquiry.
The request has been escalated to our Project Management team. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, Vox
