Worst service Ever!
<p>Not only can they not keep up to date with basic Wordpress updates, so when the client wants to transfer they dig their heels in, do not get back to you and now stopping the client from moving to another server. You try phoning, you get cutoff, no-one seems to know whats going on and you cannot even speak to anyone directly. Emails are never answered and calls just not followed up on. They cant provide the service and you cant move from them!! Disgusting service and I would NEVER recommend them!</p>
Good day Lauren, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom
Good day Lauren, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom
Good day Lauren,
Kindly take note that the cancellation has been processed with immediate effect. A refund has been done for the amount that was credited to your account. The payment will reflect in your account by no later than Tuesday (07/03/2017).
Your reference number for the refund – VOX***.
The transfer away ticket (for the domain) has been created. Your reference number – VOX***.
Regards,
Vox Telecom.
Good day Lauren,
Kindly take note that the cancellation has been processed with immediate effect. A refund has been done for the amount that was credited to your account. The payment will reflect in your account by no later than Tuesday (07/03/2017).
Your reference number for the refund – VOX***.
The transfer away ticket (for the domain) has been created. Your reference number – VOX***.
Regards,
Vox Telecom.
Thank you for your response - however the transfer ticket was in fact CANCELLED your side. So Still no transfer. I have re-instated the ticket and expect this to be accepted ASAP this morning. Thank you.
Thank you for your response - however the transfer ticket was in fact CANCELLED your side. So Still no transfer. I have re-instated the ticket and expect this to be accepted ASAP this morning. Thank you.
Good day Lauren,
Thank you for your reply.
We are currently still busy with your request in cancelling your account and as mentioned you will be refunded and will reflect no later than Tuesday 07/03/2017 in your account.
Regards,
Vox Telecom
Good day Lauren,
Thank you for your reply.
We are currently still busy with your request in cancelling your account and as mentioned you will be refunded and will reflect no later than Tuesday 07/03/2017 in your account.
Regards,
Vox Telecom
Good day Lauren.
Kindly note that all services we're cancelled as requested and the refund was processed back to you on 07/03/2017
Kind Regards,
Vox Telecom
Good day Lauren.
Kindly note that all services we're cancelled as requested and the refund was processed back to you on 07/03/2017
Kind Regards,
Vox Telecom