TM
Teboho M
1 reviews | Active since Sept 2015
24 May 2022, 18:11
Worst service ever
Worst ISP ever. Quick to process the order and invoicing but hey bad support. I was with a very small ISP and I moved to vox hoping for to get a better service. WORST MISTAKE.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
24 May 2022, 18:39Good day ,Teboho M
Thank you for your post.
Kindly note that the original fault is still open on the reference VOX***4
The Support team will follow up with the Network Provider, Vumatel , ( Ref: SPT-4652 ) on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your post.
Kindly note that the original fault is still open on the reference VOX***4
The Support team will follow up with the Network Provider, Vumatel , ( Ref: SPT-4652 ) on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's reply24 May 2022, 18:39
Official
Good day ,Teboho M
Thank you for your post.
Kindly note that the original fault is still open on the reference VOX***4
The Support team will follow up with the Network Provider, Vumatel , ( Ref: SPT-4652 ) on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your post.
Kindly note that the original fault is still open on the reference VOX***4
The Support team will follow up with the Network Provider, Vumatel , ( Ref: SPT-4652 ) on the progress of the fault and update you on the status.
Regards
Vox
TM
Teboho M's updateReviewer Update
25 May 2022, 09:15Thanks for the feedback, but my problem is there is still no ETA provided. Does this mean I will have to wait for you to contact me when there issue has been resolved, which can take forever to resolve?
I am using the internet primarily for work purpose. I am missing deadlines because of this and its difficult to make any alternative arrangement without ETA.
I am using the internet primarily for work purpose. I am missing deadlines because of this and its difficult to make any alternative arrangement without ETA.
TM
Teboho M's update25 May 2022, 09:15
Reviewer Update
Thanks for the feedback, but my problem is there is still no ETA provided. Does this mean I will have to wait for you to contact me when there issue has been resolved, which can take forever to resolve?
I am using the internet primarily for work purpose. I am missing deadlines because of this and its difficult to make any alternative arrangement without ETA.
I am using the internet primarily for work purpose. I am missing deadlines because of this and its difficult to make any alternative arrangement without ETA.
Vox Telecom's replyOfficial
26 May 2022, 10:05Good day, Teboho M
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply26 May 2022, 10:05
Official
Good day, Teboho M
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox