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justyn S

1 reviews | Active since Sept 2012

23 Oct 2024, 08:58

Worst service contracts

Be very careful with vox , they get you to sign a contract and tell you the product is a purchase contract for 12 months and when the 12 months are up , tell you it was a rental contract and get you to pay 50% of the contract extra at the end of 12 months to keep the product. Even though there is nothing In the contract to say it is a rental contract . It will end up costing you more in lawyers fees trying to resolve the problem, so you end up just paying them to get your service working again. And you can’t get your service unlocked to change to a different company till you have paid them the 50%, biggest ****** out there, so please all be warned.

0
Replies (2)
Vox Telecom
Vox Telecom's reply23 Oct 2024, 09:11
Official
 Good day , Justyn  
  
 Thank you for your review
  
 Please note that the details of your complaint has been sent to the Collection Manager for assistance.
 
We will make contact with you directly to assist with your complaint. 
 
 Kind Regards, 
Vox

Best regards,

Vox Telecom
Vox Telecom's reply24 Oct 2024, 09:11
Official
  Good day , Justyn  
 
 Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the debtors team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us. 

 Kind Regards, 
 Vox  

Best regards,