WORST service by VOX

<p>1. Fibrehoods installing fibre in our complex</p> <p>2. Fibrehoods gets taken over by Vumatel</p> <p>3. Vox insists on being the service provider</p> <p>4. ONT is installed into my unit but has not gone live for 2 weeks</p> <p>5. Vox (Obakeng Sampson and Call Centre) has no clue, does not answer their phones or blatantly blame Vumatel, can give no answers but want banking details</p> <p>6. Vumatel blames Fibrehoods and Fibrehoods blames Vumatel. Vox just sits in the corner and does NOTHING.</p> <p>7. What is the point of having the installation done (by Britelink (4th company involved in this saga) but it is not life and not Britelink, not Vox, not Fibrehoods, not Vumatel.... NO ONE can give any idea or reason on what is going on.</p> <p>8. I have NEVER dealt with 4 companies (that are working together) that are so ***********.</p> <p>9. All I want to know is when this Fibre is actually going to be live in order to get the second step done.</p> <p>10. I have lost all faith inb VOX, VUMATEL and FIBREHOODS. INCOMPETANT, ARROGANT and completely UNTRAINED.</p>