TM
Toto M
1 reviews | Active since Dec 2020
07 Jun 2022, 15:58
Worst service
I have been trying to get connection since 18 May 22 to date. No one takes responsibility. Calls not answered. Agent by the name of Vangelique rude , doesn't answer emails and extremely bad listening skills.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
08 Jun 2022, 08:52Good day, Toto M
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards
Vox
Vox Telecom's reply08 Jun 2022, 08:52
Official
Good day, Toto M
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards
Vox
Vox Telecom's replyOfficial
09 Jun 2022, 12:45Good day , Toto M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
We also received confirmation from the management team, that they did address the concerns you had regards to the agent that assisted.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
We also received confirmation from the management team, that they did address the concerns you had regards to the agent that assisted.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply09 Jun 2022, 12:45
Official
Good day , Toto M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
We also received confirmation from the management team, that they did address the concerns you had regards to the agent that assisted.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
We also received confirmation from the management team, that they did address the concerns you had regards to the agent that assisted.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox