Worst Service and they ***** your money!!!

So in had a Fibre line installed in the place I was renting last year (June) and everything went well my line was installed and I had service once the technician came to set up my modem. Unfortunately in September of last year I moved from the cottage I was renting into the bigger house on the same property. I still had internet connection in the main house but continued with keeping the line active in the cottage bcause I had to go back to my hometown for personal reasons. So at the beginning of October the internet service in the main house stopped bcause the previous tenant's service expired. So I contacted Vox and asked them what I need to do regarding my line in the cottage since I have moved into the main house eand would like to have my line migrated to the house. Vox then informed me that I will have to cancel the line in the cottage and have a new line installed in the main house. But I need to pay them R2700 for the cancelatio of the old acount and then they will open a new account for the main house and have a new line installed. So I pay them this amount on the 22 Oct (in full) and I signed the application for the new line to be installed. Then the **** started. 1st of all no one came back to me with regards to when the line will be installed and I had to send numerous emails and make numerous calls for some1 to come back to me. As I need the internet connection for my work. Eventually some1 at head office contacts me and I get a line installed to the main house. Ok, line installed, modem plugged in... Guess what, still no service. Then numerous calls and emails again and every time I get a response that there is an issue on the line and this was escalated to Vumatel (the Fibre line installers). For the whole month of November by this **** continues and I contact the lady at Vox Telecom head office Jani Maritz whom I've was referred to and politely asks her but when will this issue be sorted I still don't have service its been 2 months and I'm not getting any feedback. So she says again the issue was escalated to Vumatel and they will get bck to me. I then tell her that I'll be leaving KZN by the 7th of December and only returning in the new year and I want it to be sorted bfore then. Guess what come 7 December still nothing again from Vox. So here I am December dealing with issue in the Western Cape around Covid I get an email from Vumatel to say a technician will be at my plac, 5 min later I get another email issue resolved. I'm on the Western Cape, there is no way any1 was at my place in KZN. So.. I leave it there and did not responds to the email bcause of personal issue I had to deal with so I totalle forgert about the email and to do a follow up.... Then Jan I receive an email from Vox saying I owe them over R300p for services rendered as of mid October and then this lady from (Florence or something) the debtors department contacts meamd tell me I need to pay this amount or else my service will be cut. So I tell them hold up I didn't have any service in Oct, I left KZN beginning od December and still did not have service. I only received an email mid December form Vumatel to say the issue aty place was resolved.she then aks me to send her that email from Vumatel and she will get bck to me. So I did. Then after that I get another email to say no I owe them then for service from Mid December to Feb. So I'm thinking ok, cul there probably was service bcause I received an email to say the issue was resolved let me pay the R3142 rand. I need to work so once I get bck tto KZN I won't have issues. So guess what after I made the payment I then ask Vox when will my service be reactivated. And they tell me but is has been reactivated. I then tell them no its not as I don't have any service so I phone their technical apartment and guess what, the idiots went and reactivated the ****ing line I paid to have cancelled. So now I'm on the phone again. I mean I just ****en paid 3000 for a service that I never had in the 1st place bcause the idiots reactivated a cancelled line so I want to know what happens next. Will I be reimbursed will the correct line be activated or what. Once again numerous call later I was told the matter was escalated to the head office and here I am still no ****en service and no one coming back to me but they ****en have the audacity to sent me a demand lteer to payfor service that I don't ****en have or my service will be suspended. No how the **** do you explain this ****!!! My account number so by the way is ***