WORST SERVICE AND *****ING MONEY FROM CLIENTS

VOX TELECOMS ARE ROBBING THEIR CLIENTS. THEIR *********** SALES REPS ARE OFFERING 12 MONTH CONTRACTS FOR UPS'S WHEN YOU RECEIVE THE QUOTE ITS A 24 MONTH CONTRACT FOR A POWERBANK. SO THEY ARE CHARGING R80 PER MONTH FOR 24 MONTH FOR A POWERBANK. A POWERBANK COSTS R400, PLEASE DO THE MATHS!!!

I DECLINED THE QUOTE VIA EMAIL AND THEN ALL OF A SUDDEN I RECEIVED A CONFIRMATION OF THE ORDER, WHICH I DECLINED. I DECLINED 3 TIMES AGAIN VIA EMAIL. NO USE PHONING BECAUSE NOBODY ANSWERS. THEN AN AGENT PHONED ME AND CONFIRMED THAT THEY RECEIVED BY CANCELLATION REQUEST AND THAT I WILL NOT BE CHARGED FOR ANYTHING.

A WEEK LATER A RECEIVED A SUSPENSION NOTICE, BECAUSE I DID NOT PAY THE CANCELLATION FEE FOR A CONTRACT I DID NOT ACCEPT. NOW FOR 2 WEEKS I AM SENDING MY PROOF TO VOX THAT I DECLINED THE QUOTE, AND ITS STILL NOT SORTED OUT

VOX TELECOMS ARE *****ING PEOPLE'S MONEY BY OPENING CONTRACTS THAT THEY DID NOT ACCEPT!! VERY UNHAPPY.

BEEN REQUESTING THAT MANAGEMENT CAN PHONE ME TO EXPLAIN, BUT SEEMS LIKE THERE ARE NO MANAGEMENT LEFT AT VOX

VERY UNHAPPY

WOULD NOT RECOMMEND THEIR SERVICE TO ANYONE