Worst service and client care

Worst service and customer service/care I have ever had. We were told we can free installation and waited 2 months for the installation to take place only to find that we have 1 room range in the house, We were then told we have to buy extra products to resolve this but no one ever came back to us. Then after sending multiple mails and many calls that puts you on hold for almost an hour you have to leave a msg and never get response. Now I sit with a R4000plus account that I have to pay for something that barely worked but as per response because we did have fiber even if it only reached one room it still counts. Worst service. Worst client care. False adverti*****t. Just awful.