WORST SERVICE and ACC department - not recommended

I have been trying to resolve an account issue that was a mere 1 month cost and asked for payment terms as I cancelled the line but VOX have ignored my emails and keep on sending me monthly statements. The initial account for payment terms was R1800 - I now received an account for over R3300 which they expect me to pay BUT they are not replying to emails nor taking responsibility for their own mistakes.

I have contacted/copied over 7 people at VOX and none are responding to any of my correspondence since last year but I keep on receiving statements with additional interest and a debit order form to complete with an URGENT DEMAND notice

WORST service and I would surely not recommend VOX to any of my friends family and expatriate collegues.

These are some of the VOX employees that received my correspondence: Christelle Van Aswegen, Genevieve Swartbooi, Kay Korff , Michele Naidoo, Quintin Steyn, Robyn de Keijzer, Vinky Ntshabele