EP
Euricha P
1 reviews | Active since Aug 2010
04 Feb 2026, 11:51
Worst service after 10 year customer
I have taken three days leave to get my internet moved. And still not done. No new box sent, no activation done yet. And all this was communicated in the beginning.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
04 Feb 2026, 12:08Good day, Euricha
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox Telecom's reply04 Feb 2026, 12:08
Official
Good day, Euricha
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
EP
Euricha P's updateReviewer Update
04 Feb 2026, 12:25Thank you for the auto reply. But would like to hear what the solution is going to be.
EP
Euricha P's update04 Feb 2026, 12:25
Reviewer Update
Thank you for the auto reply. But would like to hear what the solution is going to be.
Vox Telecom's replyOfficial
06 Feb 2026, 08:12 Good day, Euricha
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Regards
Vox
Vox Telecom's reply06 Feb 2026, 08:12
Official
Good day, Euricha
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Regards
Vox