WORST SERVICE

The worst service provider .

I have been battling with no internet since 16th November , i had to call them every day not 1 day last Tuesday after going to their P.E branch i spoke to the operations Manager Albert Viljoen i was reconnected up and running but only for two days and is still off . I made calls since Friday but still i am off , i got a full months bill but most of the month i was off. They have outages every second day but expect customers to pay a full months bill. When i decided Monday morning to cancel their service i was told about their terms and conditions that has a 1 month calendar for cancellations. How can i be paying for a service that i do not benefit from, and how can they still bill me for another month when i do not have internet access. Please can you help me here as i have been trying to get hold of the accounts manager but with no success.