A
Amy
1 reviews | Active since Feb 2022
17 Nov 2022, 10:16
Worst service 😒
I ordered your service,router got delivered but the LAN cable doesn't correspond with the access terminal box called and called and was transferred I don't know how many times.What is so hard with you guys to send a technician out.I haven't even started with the service but I'm having such problems then you will expect me to pay.For what exactly?I forsee a lot of problems with you guys no wonder such bad reviews.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
17 Nov 2022, 10:45Good day, Amy A
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply17 Nov 2022, 10:45
Official
Good day, Amy A
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
29 Nov 2022, 08:38Good day, Amy A
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the ONT installation has been completed by Openserve.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the ONT installation has been completed by Openserve.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply29 Nov 2022, 08:38
Official
Good day, Amy A
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the ONT installation has been completed by Openserve.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the ONT installation has been completed by Openserve.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
A
Amy's updateReviewer Update
01 Dec 2022, 13:10Yes it was then my service started working on the 23rd but you guys just debited me 998 for a service I haven’t even used for two weeks then your call centre uses less when I was first in line it cut.I am having a horrible service with you guys
A
Amy's update01 Dec 2022, 13:10
Reviewer Update
Yes it was then my service started working on the 23rd but you guys just debited me 998 for a service I haven’t even used for two weeks then your call centre uses less when I was first in line it cut.I am having a horrible service with you guys