ES
Elzet S
1 reviews | Active since Dec 2024
29 Jul 2025, 11:03
Worst Service
They say a manager will call you - its been 5 days ( turn around time is 72 hours ) No call, the guy who sold me the contract said I can upgrade - now all of sudden I can not upgrade and have to pay cancellation fee Says consultant not there any more - not my problem. Everytime they make it my problem. No reply on emails. Worst service ever
Worst service ever. If I can give a zero I would If minus will give that to.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
29 Jul 2025, 11:20Good day, Elzet S
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply29 Jul 2025, 11:20
Official
Good day, Elzet S
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
ES
Elzet S's updateReviewer Update
29 Jul 2025, 11:22Not happy with the reply as as I have the proof that it was send to me that I can upgrade anytime.
I do not want to talk to a consultant , manager only.
I do not want to talk to a consultant , manager only.
ES
Elzet S's update29 Jul 2025, 11:22
Reviewer Update
Not happy with the reply as as I have the proof that it was send to me that I can upgrade anytime.
I do not want to talk to a consultant , manager only.
I do not want to talk to a consultant , manager only.
Vox Telecom's replyOfficial
01 Aug 2025, 12:43Good day, Elzet
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sales team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sales team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply01 Aug 2025, 12:43
Official
Good day, Elzet
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sales team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sales team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox