Worst service
I am quite disappointed with the service I have received from Vox ,logged a ticket on the 05/01/2025 requesting a new SIM card since I had lost my old one .Till this day no feedback has been received ,even after numerous calls no one has bothered to get back to me .i did say I use this SIM card but still no sense of urgency.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
14 Jan 2025, 08:02Good day, Zanele M
Thank you for your post.
Kindly note that we have sent the details of your complaint to the debtors team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the debtors team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply14 Jan 2025, 08:02
Official
Good day, Zanele M
Thank you for your post.
Kindly note that we have sent the details of your complaint to the debtors team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the debtors team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
16 Jan 2025, 08:04 Good day, Zanele M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the cancellation team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the cancellation team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply16 Jan 2025, 08:04
Official
Good day, Zanele M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the cancellation team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the cancellation team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox