AC
Amorie C
1 reviews | Active since May 2022
11 Oct 2022, 14:53
Worst service!!!
Worst service!!! After not receiving any service after I signed the contract, a month later I cancelled. Then was hit with a R5000 account. Apparently been handed over but no communication where the account must be settled, as after trying 6 months to get them to reverse their incorrect invoicing, with no avail of course.
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Replies (2)
Vox Telecom's replyOfficial
11 Oct 2022, 15:57Good day, Amorie C
Thank you for your query.
Kindly note that the details of your query has been sent to our debtors team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your query.
Kindly note that the details of your query has been sent to our debtors team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply11 Oct 2022, 15:57
Official
Good day, Amorie C
Thank you for your query.
Kindly note that the details of your query has been sent to our debtors team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your query.
Kindly note that the details of your query has been sent to our debtors team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
13 Oct 2022, 14:35Good day, Amorie C
Kindly note that we received confirmation that the Collection Manager has been in discussion pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact our Customer Service Department on 087 *** or email ***
Kind Regards
Vox
Kindly note that we received confirmation that the Collection Manager has been in discussion pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact our Customer Service Department on 087 *** or email ***
Kind Regards
Vox
Vox Telecom's reply13 Oct 2022, 14:35
Official
Good day, Amorie C
Kindly note that we received confirmation that the Collection Manager has been in discussion pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact our Customer Service Department on 087 *** or email ***
Kind Regards
Vox
Kindly note that we received confirmation that the Collection Manager has been in discussion pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact our Customer Service Department on 087 *** or email ***
Kind Regards
Vox