JS
Johannes S

1 reviews | Active since Apr 2013

02 Jun 2022, 08:16

Worst service

Worst service ever. They clearly don't know what they are doing when it comes to billing!!!! Invoice not corresponding with debit order. When you phone them they have a lame answer. I will not recommend them to any one!!! worst provider ever.

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Replies (1)
Vox Telecom
Vox Telecom's reply02 Jun 2022, 09:53
Official
Good day ,  Johannes S 

 Thank you for your review. 

Kindly note that the Vox billing is done in advance.
 The first Invoice for your Service is issued upon activation and is payable with the invoice billed in advance for the next month.

 Therefor, your billing will be for a pro-rated period, together with the full coming month in advance billing to give you your billed amount as per invoice sent.

Should you require any further assistance, please do not hesitate to contact us on *** or email *** 

Kind Regards,