LC
Llewellyn C

1 reviews | Active since Nov 2016

01 May 2022, 01:48

Worst sales and accounting department ever

This is the second month I'm waiting for this people to upgrade my data I pay the money but no feedback nothing the are becoming the fastest *** network service provider in the history of man kind. A Mr Naidoo well spoken guy's is the worst sales person a person can get for a business. And not to mention the accounts department you call them then there kids is all over the show in the back ground. How are you running a business steeling from a person. All I asked was to do an upgrade and this stupid people can't even do that

I'll be waiting for a response from them not via email but a call I want I'm tired of calling this idiots then the one ****er puts me true to the next department for an hour long

Get your act together and contact me asap and rectify you your ****

0
Replies (2)
Vox Telecom
Vox Telecom's reply01 May 2022, 09:55
Official
Good day,  Llewellyn C

Thank you for your post. 

 Kindly note that we have escalated your complaint to the sales management team for assistance. 
 
 We will investigate the matter and provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply05 May 2022, 10:23
Official
Good day  Llewellyn C

Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation that the upgrade on your services has been completed.

As per product all regrades will take place on the 1st of the next month if Vox ref came through during the previous month.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Regards
Vox