Worst provider ever Pathetic customer service!

The most pathetic services I ever recieved in my life! - my problems started when I lost my phone. I had to get a new phone with a new number so obviously my WiFi account with vox were registered on my old cell. On Numerous occasions I tried contacting them via phone call, via WhatsApp and via email for an entire 2 months the only thing I recieved was all our agents are currently busy, does not matter what time of the day or the amount of hours you spent and then at 5pm their offices close. I've been left without Internet due to not being able to pay my account because I had no payment details and could not change my account details to pay it. I tried getting in contact with various departments just to recieved no assistance. To top it off my services were switched off due to non payment because of their pathetic services. Short before long I recieved a cancellation notice from them via email yet they could not respond to my thousand emails and now they want me to pay a bill from March up until June and still expect me to used their services Pathetic! When I emailed to cancel I recieved a mail back instantly with a bill and a date they will release my line which is another month! Pathetic! Now I can not get another fibre provider because they are blocking my line I've been without Internet for months! This is the worst provider ever their network is ****ty always buffer and then they still have extremely poor customer service! This is the worst company ever I would not ever recommend vox to anyone!