TN
Thapelo N

1 reviews | Active since Aug 2017

20 Dec 2022, 14:51

Worst possible service

This is the most useless company ever. We haven't had internet for 3 days and counting. No one wants to run with the issue as no one is willing to provide their direct line of communication. They don't return your calls. You always speaking to someone new every time you phone. The service is horrible and frustrating. This is why I've canceled my subscription with them. They've locked my line with them until the end of December and now I'm experiencing the worst possible service which I feel is out of spite. I will never go back to this company even if they were the last ISP on earth. For the worst possible service, subscribe to Vox, they are the best at that.

0
Replies (2)
Vox Telecom
Vox Telecom's reply20 Dec 2022, 15:16
Official
Good day, Thapelo N

 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
  
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply21 Dec 2022, 07:50
Official
Good day, Thapelo N
 
 Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
 
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox