GK
Geo K
1 reviews | Active since May 2014
15 Feb 2024, 09:51
Worst ISP provider ever
Worst ISP provider ever. No service once you have a problem. 4 days without VOIP now. and no feedback or communication. I will never recommend VOX to anyone.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
15 Feb 2024, 10:23Good day, Geo
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply15 Feb 2024, 10:23
Official
Good day, Geo
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
21 Feb 2024, 11:52Good day, Geo
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the onsite team attended and the phones are fixed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the onsite team attended and the phones are fixed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply21 Feb 2024, 11:52
Official
Good day, Geo
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the onsite team attended and the phones are fixed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the onsite team attended and the phones are fixed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
GK
Geo K's updateReviewer Update
21 Feb 2024, 14:30 The VOiP is working yes, myself and a colleague basically informed your VOIP tech what changes had to be made on your Mikrotik to fix the problem. If I waited for someone from VOX, this would still not have been working.
Our public IP is still not usable. Port forwarding is still not working. going on 2 weeks, again!
Our public IP is still not usable. Port forwarding is still not working. going on 2 weeks, again!
GK
Geo K's update21 Feb 2024, 14:30
Reviewer Update
The VOiP is working yes, myself and a colleague basically informed your VOIP tech what changes had to be made on your Mikrotik to fix the problem. If I waited for someone from VOX, this would still not have been working.
Our public IP is still not usable. Port forwarding is still not working. going on 2 weeks, again!
Our public IP is still not usable. Port forwarding is still not working. going on 2 weeks, again!