1 reviews | Active since Apr 2016

05 Apr 2023, 13:43

Worst ISP in South Africq

They arw by far the worst ISP I have ever seen. You can never get hold of salea or accounts. You get to te h sipport, then they haven't even escelated to Vuma as promissed.

0
Replies (3)
Vox Telecom
Vox Telecom's reply05 Apr 2023, 14:20
Official
Good day , Werner S

 Thank you for your review. 

Kindly note that the details of your query has been sent to the Support team to investigate and assist. 

We will provide feedback to  you soonest. 

Kind Regards, 
Vox 
's update06 Apr 2023, 16:34
Reviewer Update
I am still off. Issue was escelatedto avumatel. Had no feedback. Still offline since Sunday. We have been off since Sunday.
Vox Telecom
Vox Telecom's reply14 Apr 2023, 10:32
Official
Good day, Werner S
 
Thank you for your patience while this matter was being investigated.
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel reconfigured link.
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
 
Kind Regards,
Vox