RP
Renzo P
1 reviews | Active since May 2018
05 Apr 2024, 06:12
Worst ISP in South Africa
Worst ISP in South Africa, due to our line being out I had to buy R6000 data just so I can still work. After calling them several times they can't answer you why the line is off and they do not send assistance. It is impossible to run a business with Vox as your ISP you will not receive any service or feedback from them. I will cancel my contract with them and find an alternative ISP, I will also advise my entire business community I'm involved with to find an alternative option. I'm also putting a warning on my community WhatsApp group so that the people around me don't get caught out by this useless company.
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Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
05 Apr 2024, 07:30Good day, Renzo P
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply05 Apr 2024, 07:30
Official
Good day, Renzo P
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
RP
Renzo P's updateReviewer Update
05 Apr 2024, 13:45It's the same generic reply you send all your clients yet you don't deliver the service
RP
Renzo P's update05 Apr 2024, 13:45
Reviewer Update
It's the same generic reply you send all your clients yet you don't deliver the service
Vox Telecom's replyOfficial
10 Apr 2024, 10:21Good day, Renzo
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router was replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router was replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply10 Apr 2024, 10:21
Official
Good day, Renzo
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router was replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router was replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox